If you follow Salesforce at all, you know that Einstein, the “AI for everyone” technology being formally introduced next week at Dreamforce, will eventually permeate nearly every Salesforce product, making them smarter and capable of 1:1 personalization. That, of course, extends to commerce, where personalized engagements are quickly separating winners from losers.

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If you follow Salesforce at all, you know that Einstein, the “AI for everyone” technology being formally introduced next week at Dreamforce, will eventually permeate nearly every Salesforce product, making them smarter and capable of 1:1 personalization. That, of course, extends to commerce, where personalized engagements are quickly separating winners from losers.

read more