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Cheers to Our Clients!

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By Jamus Driscoll, Demandware Marketing

Earlier this week, we issued a press release highlighting the success of our clients over what was a particularly challenging 2008 holiday season. Despite the fact that overall online spending dropped 3% versus the 2007 holiday season (source: ComScore), Demandware clients posted significant increases across all key performance indicators. I wanted to take a moment to congratulate our clients on a successful season as well as share some of the data with you.

Demandware Global Client Performance
2008 vs. 2007 Holiday Season
Key Performance Indicator (KPI) y/y Percent Change
Revenue 30%
Total Orders 28%
Average Order Value 1.5%
Source: Demandware, Inc. Aggregate Client Metrics


Another interesting nugget we found was that our European clients—who represent approximately 45% of total order volume across the Demandware platform—experienced even higher growth than our U.S. clients. With European consumers shifting their shopping online, European retailers upgrading their sites and non-European retailers expanding internationally, it is clear that this market will continue to grow.

Demandware Global Client Performance, U.S. vs. Europe
2008 vs. 2007 Holiday Season
Key Performance Indicator (KPI) U.S.
y/y Percent Change
Europe
y/y Percent Change
Revenue 18% 49%
Total Orders 12% 53.6%
Average Order Value 5.5% -3%
Source: Demandware, Inc. Aggregate Client Metrics


For the online retailers out there, we'd love to hear how these results compare to yours. What did you do this season? What worked? What didn't? For a more detailed look at this data please check out our press release or feel free to contact me for a personal briefing


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COMMENTS

good site.................

posted @ Monday, June 01, 2009 1:58 AM by Namrata


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