They say necessity is the mother of invention—we couldn't agree more. First the need for more power and innovation in the hands of online merchandisers led to the birth of Demandware...and now this. We've recognized the need for a resource to help guide you through the often troubling waters of ecommerce and hope that the eCommerce Innovations Blog can lend a hand on your way to the top.
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By Jamus Driscoll, Demandware Marketing
Over the past couple years, user generated content (UGC) has moved from an ecommerce nice-to-have to table stakes. Most often this is thought of as rating and reviews, such as the functionality offered by Bazaarvoice and PowerReviews, but America's Gardening Resource has taken it a step further. On Dutch Gardens, the live-products brand of America's Gardening Resources, customers can upload and share photos of their garden's beauty onto the Dutch Gardens Photo Center where they can be viewed by fellow-and passionate-gardeners. In so doing, Dutch Gardens differentiates its brand through unique, customer-generated photography. This type of user collaboration and sharing has made Dutch Gardens more than just a commerce site; it's a Web 2.0 destination site that flourishes with repeat visitors and a sense of community and brand loyalty.
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