Rick Kenney

About Rick Kenney

Rick is Head of Consumer Insights at Salesforce Commerce Cloud, and a thought leader on data-driven digital commerce trends. Rick spearheaded the Salesforce Shopping Index and pioneered Commerce Cloud’s benchmarking practice, which identifies growth opportunities for clients, while working within the Retail Practice team as Director of Strategic Initiatives and Regional Director of Customer Success. Rick joined the business from e-Dialog (now Zeta Interactive) where he led a portfolio of enterprise retail and media client engagements, and specialized in email contact strategy. Rick holds dual BS degrees from Boston College and an MBA from Babson College.

Shopping Index: eCommerce Outside the US

Shopping Index: eCommerce Outside the US

We’re taking our Salesforce XChange conference to Europe next week – Copenhagen, to be precise. Our latest Shopping Index, which includes Australia/New Zealand (ANZ) for the first time, uncovers some interesting nuggets of digital shopping activity outside the...